Privacy Policy

Frisch-Startde respects the privacy of visitors and clients in the United Kingdom. This Privacy Policy explains how we collect, use, disclose, and safeguard personal data when you visit our website, communicate with us, or engage our services. We aim to present clear information, so you can understand what data we handle and the choices available to you.

Information we may collect includes identification and contact details (such as name, email address, and telephone number), vehicle information relevant to tuning or parts selection, and communication records (messages, enquiries, and notes about requested work). We also collect limited technical data such as IP address, device type, pages viewed, and interactions with our site for analytics and security purposes. Where consent is required, we will rely on it; in other circumstances we may rely on legitimate interests, performance of a contract, or compliance with legal obligations.

We use personal data to respond to enquiries, provide quotations, schedule appointments, source and deliver parts, and perform tuning or related services. Analytics help us understand how visitors use the site, so we can improve content and navigation. If you opt in to updates, we may send occasional service announcements or materials we believe are relevant to vehicle tuning, parts, or maintenance. You can opt out at any time using the instructions in each message or by contacting us directly.

We may share personal data with trusted providers who assist with our operations, including hosting, analytics, payment processing, logistics, and professional services. These recipients are required to handle data securely and only for specified purposes. We may also share information where required by law, a court, or a regulator. International transfers may occur if a service provider operates outside the UK; in that case, we will take appropriate steps to protect your information in line with applicable requirements.

Data is retained for as long as necessary to fulfil the purposes described in this Policy, including maintaining records for accounting, warranty coordination, and compliance. Retention periods vary depending on service type and legal requirements. When retention ends, we will delete or anonymise data in a secure manner.

Security measures are applied to help protect personal data against loss, misuse, and unauthorised access. These measures include technical safeguards and internal policies designed to limit access to appropriate personnel. While every effort is made to protect information, you should take care when transmitting data over the internet and use up-to-date security on your own devices.

Your rights under UK data protection laws may include the right to access, rectify, erase, restrict, or object to certain processing, as well as data portability where applicable. Where we rely on consent, you may withdraw it at any time, which will not affect processing carried out before withdrawal. You can exercise rights by contacting us using the details below. We will respond within a reasonable timeframe and will explain any circumstances where a request cannot be fulfilled in full due to legal or operational requirements.

Cookies and similar technologies may be used to remember preferences, enable core functionality, measure performance, and support security. You can manage preferences via browser settings or our on-site controls. Disabling some categories may affect certain features. Further details about specific cookies and lifetimes can be provided upon request.

This Policy may be updated to reflect changes in services, technology, or legal frameworks. Material updates will be highlighted on this page with a revised effective date. We encourage you to review the Policy periodically to stay informed about how we protect personal data.

Contact details: Frisch-Startde, 14 St Johns Road, Oxford, OX1 2AB. Telephone: +447527483219. Email: Frisch-Startde@outlook.com. If you have concerns about how we handle personal data, you may raise them with us directly. You may also contact the Information Commissioner’s Office for guidance concerning data protection in the UK.